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FAQ

How long will it take to design and launch my website?

The timeline varies depending on the complexity of the project, typically ranging from 1 to 12 weeks. We work closely with clients to ensure that milestones are met, with thorough testing and quality checks throughout the process of development.

How much will my website cost?

The cost depends on the scope, features, and design requirements of the project. We provide detailed quotes based on your specific needs after an initial consultation, ensuring transparency and no hidden fees.

Do you offer custom designs, or do you use templates?

We specialise in fully custom designs tailored to your brand and goals. While we can work with templates if required, we believe in creating unique, optimised websites that align with your vision and brand identity.

Will my website be mobile-friendly?

Absolutely. All of our websites are responsive by design, ensuring optimal performance and user experience across devices, including mobile, tablets, and desktops.

Can you help with website content, such as copywriting and images?

Yes, we offer content creation services, including professional copywriting, SEO-optimised content, and assistance in sourcing high-quality images that enhance your brand’s message.

How will the website improve my SEO rankings?

We implement SEO best practices, including clean code, fast loading times, mobile optimisation, and on-page SEO techniques to ensure your website is built with search engines in mind from the start.

Do I get to make any changes to my website once it's live?

We offer 24/7 support with all of our packages. Simply contact us directly and we can get straight to work implementing any changes you have in mind. For larger alterations, get in contact to discuss best practices of implementation to your website.

What ongoing support do you offer after the website is launched?

We provide ongoing 24/7 support and maintenance plans on all packages, including updates, security patches, and performance optimisations, ensuring your website remains secure and functional long-term.

Can you integrate third-party services or tools into my website?

Yes, we can seamlessly integrate various third-party services, such as CRMs, payment gateways, marketing tools, and analytics platforms, ensuring your website functions as a core part of your business. Some implementations may take longer than others, so please bare this in mind.

What is your design process like?

Our design process begins with a thorough consultation to understand your goals & inspiration for the brand. We then move to re-designing your brand from the ground up starting with the logo, then wire framing, design concepts, and revisions before proceeding to development. You’re involved at every stage for feedback.

How do you ensure my website is secure?

Security & privacy are our closest held values. We follow industry best practices for security, including SSL certificates, secure hosting, regular updates, and implementing secure code standards. Additionally, we build your website to ensure all business & customer information remains private & confidential.

Will my website be scalable as my business grows?

Yes, we craft your brand image & build your website with scalability in mind. Whether you're adding new products, services, or features, our development ensures your site can grow alongside your business. We can also implement changes as your business expands to keep your site refreshing & modern.

Do I have to have a certain type of business to work with you?

We assist all types of businesses, both big and small. However, the directors we work with all share the same passion for growth and scalability. Divergent takes smaller businesses and helps them grow larger with greater sales & profits. We can only assist businesses that want more scheduled appointments, sales or wish to expand in the future. We may not be suitable if this does not align with your brands long term vision.

What makes you different?

Our focus is putting businesses first. We start with developing softwares that can be used to assist businesses in getting more customers, or saving more money to hire & expand. Our motto is to be powered by business and to empower businesses. We can help your brand expand with clever targeted marketing, a refreshing appearance with re-branding, powerful tools to collect sales/leads or traffic through your website & we provide access to some of the best softwares in the world.

Do you offer e-commerce solutions?

Absolutely. We provide full e-commerce development services, integrating secure payment systems, inventory management, and a seamless shopping experience to boost your online sales. We also assist with marketing so you can relax while your business makes continuous sales.

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